Monday, March 25, 2002
|2:27 PM|
Wow. That last set of calls was like being back at roadrunner:
Cec: "[implicit set of instructions]"
Cust: [Acknowledges the instructions]
End of call
Next call
Cust: Hi! I [oppossite of implicit set of instructions], should I [do the implicit set of instructions] instead?"
Cec: "Yes. And reboot."
Cust1: "Reboot?"
Cec: "Yes. Reboot"
End of call.
Next call:
Cust1: "I'm still having problems...."
Cec: "did you reboot?"
Cust1: "Not yet."
Cec: "Go ahead and reboot"
End of call
Cust1: "It's not working"
Cec: "did you [implicit set of instructions]?"
Cust1: No, I [exactly what I told them not to do under any circumstance]."
Cec:[Gargled, choking noise]. "Okay, let's [implicit set of instructions"]
Cust: "Oh my! It's working now!"
End of call.
I should be more clear though, it was actually more like 8 calls, over 3 hours. It was so stupid I was stunned. I could not believe a human being could be so dense as to keep not doing what I said would fix the problem, and continue to do exactly what wouldn't work. It's like driving your car into a closed garage door over and over again, and asking someone why the door isn't opening. Then of course, you don't listen to them when they say "press the door opening button on the remote" reverse, and then accelerate right back into the door. Over and over. Reverse, slam! Reverse, Slam!
I don't know how that woman manages to drive a car to work without getting killed by sticking a bread knife into the toaster while jumping in a bathtub during a lightning storm. Cust: "It's not starting!" *ZAAAAP*
How did this person get born? Why didn't the sperm get lost on the way to the egg? And, since it's obvious at least one got there, how did they bamboozle their way in? "Hey baby, I hear you need your cable TV repaired. Duuuuuh"
Christ.



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We need one created for the years, and then the months. The months are the /////tricky ones, since they need their ID to increase more than the years, but since the functions keep referencing ///// the same name system, we have to be careful not to make the years close up when we click on a month. ///Set some Variables $YearMenuID = 1; /////What ID the preceding year link controls. Needs to be same for all the months under a given year. $MonthMenuID= 1; ////What ID the preceding month link controls. Needs to be the same for all the weeks under a given ////Month but not the same as any year, etc. $LastYearUsed = 0; $LastMonthUsed = 0; echo '
'; /////That should be the "Year" div. All the years should be in this one DIV. ///Start the main loop. foreach ($myDateArray as $key => $value) { ////Pulling the year/date. $month = ExtractMonth($value); $year = ExtractYear($value); $YearMenuID = $year; $MonthMenuID = $month; $PrettyMonth = $MyDateArray[$month]; ////Is this a new year? If ($year != $LastYearUsed) ///Then we need to put the year down. No DIV created quite yet. { ///First off, we need to close the preceding year's DIV. Twice if it ain't 2001 if ($year != 2001) { echo '
'; } echo '
'; //That should close up the previous year. ///Say this is the swap from 2001 to 2002, that should close up the 2001 links. ///Problem is, we also need to close up the final month links too. /// echo '
'; //We Need to set the $YearMenuID $YearMenuID = $year; $MonthMenuID = $month; ///Now it should be different than other menu items, but the same for all parts of this //year's DIV. ///This all needs to be in HTML. print<<<_HTML1_

$year

_HTML1_; ///Okay, so now we have a year link that controls...nothing. We need to create a DIV ///For it to control. Since this is the first year, We also need the first month to be put down, no matter ///what. ///So a DIV for all the months is needed. print<<<_HTML2_
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