Wednesday, June 16, 2004
What the fuck am I doing here. |4:24 PM| Man, I goofed up last night. I was supposed to eat dinner with my folks, and I was waiting for Portal to call me back after she was off of work, but I fell asleep. Dammit. Need to get my sleep schedule under some kind of real control. I'm getting better, but it's still not there. Hopefully the drug increases will work.
I'm trying to figure out what to get my father for father's day. I love my dad, but I hate that I am obligated to purchase him a gift on an entirely artificial holiday. It's like being made to feel guilty that I purchased a generic brand of orange juice instead of Minute Maid, pretty much because Minute Maid said so.
Hallmark can kiss the front of my car at 70, possibly 85 miles an hour. I want to purchase a gift from a company that isn't making any extra money by making people feel guilty about buying shit for people. I might give my dad a box of graham crackers. That's a gift that will last as long as a card, and would be appreciated more.
Man, graham crackers would be tasty right now.
The real reason I'm posting this is that I wanted to share this gem of a trouble ticket problem description.
I spend a lot of my time decoding the crazy moonman language in which my trouble tickets are often written, and this one is a fine example.
Another feature of this ticket is the demand that the printer be "serviced". Often customers will ask that among other things, the printer have the magical servicing process performed. Cleaning? Replacement? Waving a magic wand? People who ask for "service" almost always don't know what they want. It's another way of just saying "Just...just make it work!"
Here are some work-safe images X-rays of horrid accidents.
X-ray 1
X-Ray 2
What the fuck am I doing here. |4:24 PM| Man, I goofed up last night. I was supposed to eat dinner with my folks, and I was waiting for Portal to call me back after she was off of work, but I fell asleep. Dammit. Need to get my sleep schedule under some kind of real control. I'm getting better, but it's still not there. Hopefully the drug increases will work.
I'm trying to figure out what to get my father for father's day. I love my dad, but I hate that I am obligated to purchase him a gift on an entirely artificial holiday. It's like being made to feel guilty that I purchased a generic brand of orange juice instead of Minute Maid, pretty much because Minute Maid said so.
Hallmark can kiss the front of my car at 70, possibly 85 miles an hour. I want to purchase a gift from a company that isn't making any extra money by making people feel guilty about buying shit for people. I might give my dad a box of graham crackers. That's a gift that will last as long as a card, and would be appreciated more.
Man, graham crackers would be tasty right now.
The real reason I'm posting this is that I wanted to share this gem of a trouble ticket problem description.
This is a printer,fax and scan machine that's does not fax. The Fax# 36861 and it's plugged up to jack number is now RR3-C279. We need to get this faxed fixed and have it all serviced
I spend a lot of my time decoding the crazy moonman language in which my trouble tickets are often written, and this one is a fine example.
Another feature of this ticket is the demand that the printer be "serviced". Often customers will ask that among other things, the printer have the magical servicing process performed. Cleaning? Replacement? Waving a magic wand? People who ask for "service" almost always don't know what they want. It's another way of just saying "Just...just make it work!"
Here are some work-safe images X-rays of horrid accidents.
X-ray 1
X-Ray 2
Labels: Broken Links, Tech Support
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